• Is there a charge for this repair if I am the second owner of one of the affected recalled models?
• Rather than sending my recalled bow in for repair, is it possible for Tenpoint to send me parts that I can change myself at home?
• How will my crossbow be different after the recalled model is repaired?
• I have performed the self-test and my safety re-engaged properly during the test. Do I need to send my crossbow in for repair?
• I have a question about the recall that is not covered in this FAQ section. How do I reach the Tenpoint Customer Experience Team?
• Do I have to pay to ship my crossbow to Tenpoint for repair if it is covered by the recall?
• If I perform the self-test and determine that my crossbow is affected, is it mandatory that I send my crossbow to Tenpoint for repair?
• I have determined my model is subject to the recall. What do I do next?
• Can a Tenpoint Dealer perform the test and/or send the crossbow to Tenpoint for me?
• WHAT SHOULD I DO IF I DO NOT WISH TO PERFORM THE TEST ON THE CROSSBOW MYSELF?
• HOW DO I DETERMINE IF MY CROSSBOW IS SUBJECT TO THE RECALL AND NEEDS TO BE REPAIRED?
• My trigger mechanism doesn’t seem to be working properly. What do I do?
• Where do I find the serial number on my crossbow?